Cargo Insurance

An important message from our team

To our customers and friends:

Thank you for your loyalty. We are here for you.

As the world faces the impact of Coronavirus (COVID-19), concerns about the current situation raise questions for many people. The need for cargo transportation is as important as ever. Obtaining cargo coverage from a reputable insurance company matters, especially in times of crisis.

Seven Seas provides reliable cargo coverage and fast claim service.

Our commitment to provide service excellence remains the same.


Connect with us

Contact us should you need guidance in relation to cargo risk or have questions about your coverage with Seven Seas:

For inquiries about coverage and rates: insuring@sevenseasins.com
For questions about claims: claims@sevenseasins.com


Frequently Asked Questions

Have your claim procedures changed because of limited access to local offices?

Our claim procedures are the same and we are available to discuss any questions you may have about the documentation needed to support your cargo claim.

How can I submit my claim if the carrier’s agent at destination has reduced hours of operation or offices are closed?

You may communicate directly with our office. Follow the procedure for filing a claim and provide prompt notification of loss or damage. Your claim and supporting documentation can be submitted by sending an e-mail with attached documents to claims@sevenseasins.com.

Are Delays Covered?

In most marine cargo policies, delay is not considered a covered cause of loss. For this reason it’s very important to discuss with your transportation consultant any potential impact of transit delays; consider routes, ports involved, transit times and parties handling your shipments. Send an e-mail to insuring@sevenseasins.com should you have any questions about your coverage.


Favorite Informational Links

We encourage you to follow guidelines set by your Government. Here are some website links constantly being updated with valuable information:

Port of Palm Beach
World Health Organization
U.S. Food and Drug Administration
Centers for Disease Control & Prevention

Stay healthy
Please take care of yourselves and your loved ones
 





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